Careers at Frank Cowan Company

Our strength comes from our team. People dedicated to building relationships that last. If you’re energetic, client focused, and looking to bring your skills to one of the most trusted names in the Canadian insurance industry, we’d like to hear from you.

What we offer

At Frank Cowan Company, we believe our employees make the difference. That’s why we provide a professional, motivating, team environment where contributions are valued. This belief, supported by an entrepreneurial culture, has helped build a company with a strong history and an exciting future.

We’re entering into an exciting time here at Frank Cowan Company. If you’re ready to roll up your sleeves and make a difference, we want to hear from you!


IT Manager, Application Development  

The successful candidate will manage the development of various projects and teams within the IT department.  They will be responsible for the day to day management of activities as well as the performance management of the assigned staff.  They will implement and manage service levels in the department and ensure that these service levels are achieved.  This individual will ensure that implementations follow all governance standards.  They will be an active member of our Project Operations Committee helping to manage the projects as requested by the business units.

What you bring:

  • Post-Secondary education in Computer Science or  IT related field
  • Previous experience in the Insurance field preferred; previous experience in a leadership or management role essential
  • PMP designation preferred, project management experience in the development of applications is essential
  • Ability to communicate complex technical information to various parties including non-technical members of the organization.
  • High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts
  • Excellent organizational abilities
  • Strong decision-making abilities
  • Strong communication skills, both oral and written
  • Proven ability to work in a fast paced, results oriented environment
  • This position is subject to appropriate background checks that may include, credential, employment, credit, criminal and reference check

Marketing & Communications Specialist 

This job is responsible for contributing to the Marketing and Communications team’s success through editorial efforts, special projects and operational/administrative support.

Specific duties include:

  • Writes, edits and publishes various materials including the Centre of Excellence, two corporate newsletters, email bulletins, news releases, marketing collateral, website and intranet content as directed.
  • Proactively drafts content and posts to internal and external corporate social media accounts, Twitter, Facebook, LinkedIn. Conducts social listening; responds to feedback and involves necessary internal parties.
  • Provides various marketing and communications support to business and service clients, as directed in support of yearly marketing plans. Ensures timely execution of tactics.
  • Proactively manages content and analytics on intranet, producer portal and business unit websites. Runs monthly analytics reports to track usage of various websites and identifies trends or opportunities.
  • Assists with distribution of promotional items and corporate sports tickets.
  • Proofreads variety of internal and client facing communications to ensure messaging and brand consistency.
  • Supports the distribution and promotion of news releases—targeted and those distributed over the wire. Writes supporting communication for employee intranet websites and social media accounts. Calls targeted publications to generate interest in the news story and monitors story pick-ups. Manages media clips summary to be included in the Marketing Portfolio (semi-annual).
  • Provides backup for internet/intranet posting, emergency communications (after hours and weekends as emergencies arise).
  • Provides operational and administrative support where necessary.
  • Continually participates in special projects/tasks associated with communications plans developed by the team for their various internal clients.

What you bring:

  • Bachelor’s Degree required with a major in English, Journalism,Communications or Marketing or 3-5 years of hands-on job experience.
  • Works independently under direction provided by Director, Marketing & Communications and other team members.
  • Follows corporate branding and corporate identity guidelines.
  • Demonstrated proficiency with computer software including current Windows Operating System, Microsoft Office, Microsoft Outlook, PowerPoint and other applicable applications and programs.
  • Familiarity with online publishing protocols including content-management publishing products is essential.
  • Expert user of social media and interested in new media tools and practices.
  • Must have excellent customer service and written and oral communications skills and be a proven self-starter with demonstrated creative instincts.
  • Ability to comfortably interact to staff at all levels of the organization.

Risk Inspector

The successful candidate will be responsible for providing an inspection service of our client’s physical property assets and the value-added risk component of our program directly to our clients. This includes analyzing exposures, recommending corrective action and assisting in the development and implementation of various loss control initiatives. The individual will also be responsible for providing protection to our markets through the accurate and timely collection of data and analysis of exposures.

What you bring:

  • Minimum 5 years relevant work experience
  • Working knowledge of building construction practices, Building Construction, Fire Protection and related codes and standards
  • Excellent written/oral communication skills as well as strong presentation skills
  • Highly organized to manage workflow efficiently

Underwriter, Specialty Programs & Associations

The successful candidate will be responsible for working on renewals, prioritizing, analyzing and underwriting more complex endorsement activity in accordance with their authority levels. The successful candidate will be responsible for the processing and decision making on endorsements, reviewing inspections and mentoring junior staff where applicable. The incumbent will act as a resource, providing feedback and recommendations to improve processes and results. The incumbent would have an opportunity to build relationships with our broker partners and act as an advocate for Frank Cowan Company within the insurance market.

What you bring:

  • Minimum 2-3 years related experience preferred
  • Post-secondary education or equivalent experience 
  • CIP or working towards would be an asset
  • Strong communication skills, both oral and written
  • Analytical and judgment skills required
  • Attention to detail is essential
  • Highly organized to manage workflow efficiently 
  • Team player who is focused on being customer driven

Why choose Frank Cowan Company

  • A professional and motivating team environment where contributions are valued.
  • An entrepreneurial culture that has helped build a company with a strong history and exciting future. 
  • We offer great benefits, professional development support and competitive pay with incentives.
  • Other great perks including, a recognition program, recognition of service milestones, work-life balance and much more!

About Us

Our head office is located in Princeton, Ontario, under half an hour from Woodstock, Brantford and Cambridge, just off the 403 or 401. We also have an office in Cambridge, Ontario

We are proud of our past, and excited about the future!

Since the opening of our doors in 1927, Frank Cowan Company has established itself as a leader in providing specialized insurance programs including risk management and claims services across Canada. We have proven industry knowledge gained through over nine decades of partnering with insurance companies and independent brokers, giving us the ability to effectively manage the necessary risk and advisory and claims services for both standard and complex issues.

How to Apply

We invite interested candidates submit their resume to:

Apply to Frank Cowan Company

While we appreciate the interest of all applicants, we will contact only those selected for interviews

If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

We're adapting in response to COVID-19 and will follow a virtual recruitment approach. All interactions will be via email, phone or video to ensure the safety of our employees and candidates. We want to make sure that we continue to offer a great candidate experience virtually.

We are an Equal Opportunity Employer. Employee candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, sexual orientation, handicaps (physical or mental), age, marital status, family status, or the receipt of public assistance or record of offences.