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COVID-19: There for you

We are here to help people, businesses and society prosper in good times and be resilient in bad times. As we all face uncertainty, our priority is to care for employees and to be there for brokers and clients, as well as the communities where we live and work when you need us most. 

We are closely following the guidance of reputable health and government authorities such as the World Health Organization, the Centers for Disease Control, the Public Health Agency of Canada and local public health officials to inform our decisions.

In these challenging times, as COVID-19 is a rapidly evolving pandemic, we leverage the strength and knowledge of our organization in executing best practices to mitigate risks and deliver on promises. Now, more than ever, we have an opportunity to demonstrate our resilience as an industry, and we are pleased to see the many proactive measures being taken by brokers to ensure the health and safety of customers, employees and partners.

Staying the course

At Frank Cowan Company, we are actively monitoring the situation and have established guidelines to help protect against spread of the virus in the workplace. Some of the measures we are taking include enhanced work from home arrangements, business and personal travel limitations, modified meetings through video conferencing and teleconference, as well as meeting and event restrictions. 

We are regularly updating employees and taking proactive steps to maintain our service levels to you and your customers in this changing environment.

In every decision we are taking during this time, we want to reassure you that we will continue to be guided by our values and purpose. We will prioritize the wellbeing of people and society while providing service to the highest standards possible under the circumstances.

We will keep you informed as the situation evolves.